Privacy Policy

Data controller

Personal data collected through this website is processed by KLÉALPE for the purpose of handling contact and information requests submitted by users.

If you have any questions about your personal data, you can contact KLÉALPE at:
klealpe38@gmail.com

Data collected

When you use the contact form, the information collected may include:

• first and last name
• email address
• telephone number
• information about the property concerned
• services requested
• the content of your message

No unnecessary additional data is collected.

Purpose of processing

This information is used solely to:

• respond to contact requests
• communicate with property owners or prospective clients interested in KLÉALPE services
• assess the needs described in connection with a potential service engagement

Personal data is not used for automated advertising and is never sold to third parties.

Legal basis

The processing of data submitted through the contact form is based on steps taken at the user’s request before entering into a contract and, depending on the nature of the enquiry, on KLÉALPE’s legitimate interest in responding to requests it receives.

Recipients of personal data

The data you submit is intended solely for KLÉALPE and, where technically necessary, for the service providers used to host the website or deliver messages.

No personal data is sold or transferred to commercial partners.

Data retention

Data received as part of a contact request is retained only for as long as necessary to handle that request.

When an individual becomes a prospective client, the data required to manage the commercial relationship may be retained for up to 3 years from the date it was collected or from the prospective client’s most recent contact.

Your rights

Under applicable data protection law, and depending on your circumstances, your rights may include:

• the right of access
• the right to rectification
• the right to erasure
• the right to restriction of processing
• the right to object, where applicable
• the right to data portability, where applicable

To exercise your rights, please contact KLÉALPE at:
klealpe38@gmail.com

If, after contacting KLÉALPE, you believe that your personal data rights have not been respected, you may lodge a complaint with the CNIL, the French data protection authority.

Visit the official CNIL website (opens in a new tab)

Cookies

In its current version, this website does not use audience measurement tools or non-essential cookies that require the user’s prior consent.

Cookies that are strictly necessary for the website’s technical operation may nevertheless be used where they are essential to provide the service requested.

If audience measurement, advertising or other non-essential tracking tools are added in the future, this policy will be updated and an appropriate consent mechanism will be introduced where required.